Returns & Exchanges
At Italian Vega™, we prioritize your satisfaction and offer a seamless 30-day return policy for all unworn, premium fashion items. If your purchase doesn't meet your expectations, we are committed to providing a hassle-free exchange or a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original Italian Vega™ packaging, ensuring all designer tags and authenticity labels remain attached.
- 3.Affix the Label
Download and print the prepaid shipping label provided via email and attach it firmly to the outside of your return parcel.
- 4.Drop Off & Track
Hand over your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.